Compare Artera vs. UnityAI

Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch. Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients

Care teams are facing significant challenges, experiencing rapid turnover and finding it difficult to achieve the quality, experience, and efficiency they aim for in their work. We are confident that AI can help restore balance and improve these situations. By utilizing AI, we are able to foster efficient and harmonious care environments. The intricacies of clinical processes vary significantly from case to case, and we manage that complexity with advanced data and AI, thereby alleviating the burden on care teams. Our sophisticated AI models analyze real-time data from the facility and determine the optimal next steps for each member of the care team. This AI is seamlessly integrated into current communication channels like radio, text, chat, and overhead systems, ensuring that everyone remains connected and works in unison. Historically, the complexity of hospital care has hindered the effective use of technology, but AI has transformed this landscape, making it feasible to harness data and algorithms to enhance the quality of care. With a combined experience of 25 years, our team specializes in leveraging data and algorithms to achieve remarkable clinical outcomes at scale, setting a new standard in healthcare delivery. Furthermore, our commitment to innovation ensures that we remain at the forefront of improving patient care through technology.