Compare Artera vs. RelevantMD

Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch. Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients

We provide a comprehensive approach to patient management by analyzing, automating, communicating, and tracking each patient on your behalf. Annually, your patient roster could decline by as much as 15%, but with our services, you can rejuvenate your patient population, optimize scheduling, and keep your healthcare providers engaged. Enhance patient outcomes and increase your revenue using RelevantMD’s tailored patient engagement solutions that do the hard work for you. Your patients will appreciate the convenience of staying connected via text, and with RelevantMD, anyone on your team – whether they are practitioners or support staff – can easily send messages. Encourage your most loyal patients to express their satisfaction with your practice and amplify your online visibility to attract new patients effortlessly. Our customizable text and email reminders are designed to reflect the uniqueness of your practice, making them even more effective. Additionally, we provide thorough reporting features to help you monitor your return on investment. Streamline communication with patients by saving time on calls and using any phone number for outreach. You will operate more effectively by avoiding marketing efforts directed at patients who have relocated or passed away. With RelevantMD, you can expect to see immediate improvements in response rates, appointment bookings, and overall ROI, making your practice more efficient and patient-centric than ever before.