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Description
Artera, a leading SaaS innovator in digital health, revolutionizes the patient experience with AI-driven virtual agents (both voice and text) designed to enhance every stage of the patient journey. Trusted by over 900 healthcare organizations—including specialty practices, FQHCs, large IDNs, and federal agencies—Artera engages with 100 million patients every year. Their virtual agents assist front desk teams by streamlining tasks such as self-scheduling, intake, forms, billing, and more. Whether boosting an existing team or deploying a fully autonomous digital workforce, Artera provides versatile virtual agent solutions tailored to fit where healthcare providers stand in their AI adoption. Supporting 2 billion communications annually across 109 languages on voice, text, and web, Artera combines a decade of healthcare expertise with cutting-edge AI to empower better care delivery.
Description
An all-inclusive service for medical appointment reminders via voice, email, and text, which includes options for rescheduling missed appointments and recall notifications. It provides immediate alerts to both patients and staff regarding any delays, office closures, or adverse weather conditions. This solution is fully compliant with HIPAA regulations, ensuring the secure exchange of protected health information through Relatient Messenger. Enhance patient engagement, address care gaps, reduce readmission rates, and boost revenue through automated outreach campaigns. The system features a mobile-centric registration and check-in process to streamline patient intake. As the financial burden increasingly shifts toward patients, evolving billing practices becomes essential. Outstanding balances can be collected more efficiently both in the office and online. The patient communication software sends automatic reminders for due balances and includes convenient online payment links for quick transactions. Additionally, it enables post-visit patient surveys that help generate public reviews, thereby enhancing your medical practice's online presence and reputation. By integrating these features, healthcare providers can significantly improve patient satisfaction and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Clarity Wave
DrChrono
EpicCare EMR
Fountain
Greenway Health
HubSpot CRM
HubSpot Customer Platform
MEDITECH Expanse
ModMed
Integrations
Amazon Web Services (AWS)
Clarity Wave
DrChrono
EpicCare EMR
Fountain
Greenway Health
HubSpot CRM
HubSpot Customer Platform
MEDITECH Expanse
ModMed
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Demo for Pricing
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Artera
Founded
2015
Country
United States
Website
artera.io
Vendor Details
Company Name
Relatient
Founded
2012
Country
United States
Website
www.relatient.com
Product Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
