Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Artera, a leading SaaS innovator in digital health, revolutionizes the patient experience with AI-driven virtual agents (both voice and text) designed to enhance every stage of the patient journey. Trusted by over 900 healthcare organizations—including specialty practices, FQHCs, large IDNs, and federal agencies—Artera engages with 100 million patients every year. Their virtual agents assist front desk teams by streamlining tasks such as self-scheduling, intake, forms, billing, and more. Whether boosting an existing team or deploying a fully autonomous digital workforce, Artera provides versatile virtual agent solutions tailored to fit where healthcare providers stand in their AI adoption. Supporting 2 billion communications annually across 109 languages on voice, text, and web, Artera combines a decade of healthcare expertise with cutting-edge AI to empower better care delivery.
Description
Communication with your care team has never been more efficient and seamless. Our innovative software is designed to break down geographic and organizational barriers, ensuring you connect with the appropriate individual precisely when necessary. PerfectServe organizes and maintains all workflow protocols, call schedules, and contact preferences for every practice, workgroup, and care team member. You’ll never have to worry about who is on call again. With Dynamic Intelligent Routing®, you are linked to the most suitable person capable of taking immediate action. All that’s required is the patient’s name. PerfectServe® promptly identifies and connects you to the team members currently involved in the care of that patient. Enhance patient support throughout the entire care journey with automated messaging and secure virtual consultations, while including family members as needed. Additionally, by equipping operators with user-friendly call management tools, we significantly enhance the experience for patients when they reach out. This ensures that every interaction is as smooth and effective as possible.
API Access
Has API
API Access
Has API
Integrations
Clarity Wave
EpicCare EMR
Fountain
Greenway Health
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
eClinicalWorks
Integrations
Clarity Wave
EpicCare EMR
Fountain
Greenway Health
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
eClinicalWorks
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Artera
Founded
2015
Country
United States
Website
artera.io
Vendor Details
Company Name
PerfectServe
Country
United States
Website
www.perfectserve.com
Product Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Product Features
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing