Compare Artera vs. Interlace Health

Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch. Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients

Interlace Health has successfully cut overhead expenses by millions of dollars each year for over 1,100 healthcare organizations across the country, all by streamlining their processes. These healthcare providers benefit from the efficiencies and cost savings offered by Interlace Health without incurring the costs or disruptions typically associated with switching to a new EHR or implementing new software. The solution is crafted for smooth integration and customization with the systems they already have in place. Patients can conveniently fill out forms, submit insurance details, and pay co-pays from the comfort of their homes using their own devices before their appointments. Alternatively, they can complete these tasks on-site in a significantly shorter amount of time. What was once a tedious and frustrating experience for both patients and staff has now been transformed into a straightforward and efficient process for everyone involved. With this system, staff are relieved from the burden of collecting payments, and patients are spared any unexpected charges. The Patient Intake Solution proactively addresses co-pays and outstanding balances, enabling patients to settle their bills prior to their arrival. This innovative approach not only enhances patient satisfaction but also streamlines operational workflows for healthcare organizations.