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Description
Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch.
Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience.
Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention.
Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models.
2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients
Description
Enhance your patients' care experiences with an innovative, user-friendly solution that they will readily accept. Nowadays, patients anticipate their healthcare experiences to mirror the convenience and simplicity found in other areas of life, desiring accessibility and affordability. By providing each individual with an enjoyable and unforgettable encounter, you can meet their expectations for healthcare interaction on their own terms through features like online scheduling, virtual visits, financial options, and loyalty programs. We have consistently offered the most comprehensive patient portal tailored for health systems, medical practices, and EHR vendors, and we've now elevated this offering by merging our award-winning patient engagement platform with a consumer-focused experience and features. You really need to see it to appreciate its full potential. Effective patient engagement recognizes the individuality of each person, acknowledging that everyone has their preferred ways of participating in their healthcare journey. Your engagement portal serves as the digital gateway, welcoming patients and providing them with the personalized care they deserve. This new level of engagement not only fosters satisfaction but also builds lasting relationships with patients, ultimately enhancing their overall healthcare experience.
API Access
Has API
API Access
Has API
Integrations
AdvancedMD
EpicCare EMR
Greenway Health
Juno EHR
MEDITECH Expanse
ModMed
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Pulse
Integrations
AdvancedMD
EpicCare EMR
Greenway Health
Juno EHR
MEDITECH Expanse
ModMed
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Pulse
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Artera
Founded
2015
Country
United States
Website
artera.io
Vendor Details
Company Name
InteliChart
Founded
2006
Country
United States
Website
www.intelichart.com/solutions/patient-portal/
Product Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations