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Description
Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch.
Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience.
Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention.
Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models.
2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients
Description
DocMeIn is a comprehensive online appointment management tool that is available for free, designed specifically for individual healthcare practitioners and group practices. User-friendly and straightforward, this web-based platform necessitates no software installation and allows for effective two-way communication between patients and healthcare providers. It boasts an array of features, such as a patient portal equipped with smart appointment scheduling, color-coded booking options, reminders across multiple channels, self-service capabilities for patients, reminders for continuing care, automatic recall notifications, enhanced messaging options, and numerous additional tools to facilitate appointment management. Overall, DocMeIn streamlines the appointment process, enhancing the experience for both patients and providers alike.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
EpicCare EMR
Yes
Google Calendar
No
Greenway Health
Yes
MEDITECH Expanse
Yes
Microsoft Outlook
No
ModMed
Yes
NextGen Healthcare EHR
Yes
Oracle Health Ambulatory EHR
Yes
Oracle Health EHR
Yes
Integrations
AdvancedMD
No
EpicCare EMR
No
Google Calendar
Yes
Greenway Health
No
MEDITECH Expanse
No
Microsoft Outlook
Yes
ModMed
No
NextGen Healthcare EHR
No
Oracle Health Ambulatory EHR
No
Oracle Health EHR
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.01/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Artera
Founded
2015
Country
United States
Website
artera.io
Vendor Details
Company Name
DocMeIn.com
Founded
2009
Country
United States
Website
www.DocMeIn.com
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
No
Call Reminders
Yes
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
Yes
Recurring Appointments
No
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
Yes
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
No
Self Management
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Product Features
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
Yes
Facility Scheduling
Yes
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
Yes
