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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Eliminate manual tasks and connect seamlessly the office, field teams, and customers using a flexible field management software that can manage versatile field operations.

Description

Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.

API Access

Has API

API Access

Has API

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Screenshots View All

No images available

Integrations

Calendly
CompanyCam
Current RMS
Egnyte
Follow Up Boss
Intercom
Keap
Microsoft Dynamics 365
Microsoft OneDrive
Motive
MoversSuite
NetSuite
Pipedrive
Quickbase
Salesforce
Samsara
Shopify
Twilio
Xero
Zoho Billing

Integrations

Calendly
CompanyCam
Current RMS
Egnyte
Follow Up Boss
Intercom
Keap
Microsoft Dynamics 365
Microsoft OneDrive
Motive
MoversSuite
NetSuite
Pipedrive
Quickbase
Salesforce
Samsara
Shopify
Twilio
Xero
Zoho Billing

Pricing Details

$75/month
Free Trial
Free Version

Pricing Details

$95/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Arrivy

Founded

2017

Country

United States

Website

arrivy.com

Vendor Details

Company Name

Dial 72

Founded

2026

Country

United States

Website

dial72.com

Product Features

Dock Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Document Management
Load Status Tracking
Multi-Location
Online Booking
Recurring Appointments
Rules-Based Scheduling
Self Service Portal

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Product Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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