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Description
Through comprehensive and user-friendly account evaluations directly within Salesforce, this innovative tool provides a distinctive management perspective on performance metrics for all significant accounts, while empowering strategic account managers with an optimal environment to navigate the intricate process of long-term account growth. The exceptional features of ARPEDIO Account Management include: - Seamless integration with Salesforce - Insight into your key account health score with comparative analysis across accounts - Prompt identification of any deficiencies in account assessments, accompanied by clear, actionable recommendations - Flexibility to adapt to any specific terminology and methodology. Furthermore, this tool integrates with our broader Account-Based Selling Platform, which also encompasses resources for Relationship Mapping, White Space Analysis, and Opportunity Planning, thereby enhancing strategic engagement with clients.
Description
You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Pricing Details
$25 USD/user/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ARPEDIO
Founded
2012
Country
Denmark
Website
arpedio.com
Vendor Details
Company Name
Stonegate Advisors
Founded
2005
Country
United States
Website
www.stampcsm.com
Product Features
Account Planning
Account Segmentation
Account Tracker
Annual Account Plan
Communication Matrix
Competitor Stacking
Dashboard
Performance Metrics
Relationship Mapping
Trend Monitoring
White Space Analysis
Org Chart
Collaboration
Data Import / Export
Drag & Drop
Interactive Elements
Photos / Images
Publishing / Sharing
Templates
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis