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ease
features
design
support

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Description

Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.

Description

Enhancing security while improving user experience in everyday interactions is possible through the unique capabilities of voice technology. This innovative, language-independent solution presents a cost-efficient and dependable way to authenticate and identify users in real-time. By utilizing voice biometrics, individuals can be recognized automatically based on their vocal characteristics, offering a smart alternative to conventional authentication methods like cards, passwords, signatures, and fingerprints for security access, user verification in digital transactions, as well as fraud prevention and detection. This straightforward and affordable approach to authentication via voice biometrics not only provides users with a modern and secure experience but also facilitates risk-free remote access. With voice biometrics, biometric authentication and identification have reached unprecedented levels of security and speed, utilizing various operational utterance models tailored for different clients alongside sophisticated anti-spoofing techniques. As a result, organizations can confidently implement this technology to ensure robust security while enhancing user satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management
Amazon Connect
Amelia
Ameyo by Exotel
Deloitte Compliance Suite
Enghouse Interactive Contact Center
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
IBM Cloud
Kaleyra
Microsoft Dynamics 365
Oracle CRM On Demand
Oracle Cloud Infrastructure
Twilio
Zendesk
Zoho CRM
uContact

Integrations

Accenture Cloud Trade Promotion Management
Amazon Connect
Amelia
Ameyo by Exotel
Deloitte Compliance Suite
Enghouse Interactive Contact Center
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
IBM Cloud
Kaleyra
Microsoft Dynamics 365
Oracle CRM On Demand
Oracle Cloud Infrastructure
Twilio
Zendesk
Zoho CRM
uContact

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

gnani.ai

Country

India

Website

www.gnani.ai/products/voice-biometrics/

Vendor Details

Company Name

Verbio

Founded

1999

Country

Spain

Website

www.verbio.com/products/voice-biometrics/

Product Features

Product Features

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Alternatives

Alternatives