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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Arches CRM is a cloud-based platform enhanced by AI technology, designed to assist companies in efficiently managing leads, automating sales and marketing efforts, and tracking customer interactions. This comprehensive tool also facilitates communication, performance monitoring, and productivity enhancement all from one centralized location. Key features encompass lead management, sales pipeline oversight, automation of workflows, communication via email and WhatsApp, detailed reporting, AI-driven assistance, seamless integration with widely-used business applications, and robust analytics, all aimed at enabling businesses to secure more deals and foster stronger relationships with customers. By incorporating these functionalities, Arches CRM empowers organizations to streamline their operations effectively.

Description

Mekari Qontak, the best cloud-based omnichannel CRM app in Indonesia, automates your business sales and customer services. You can access all details about customers, conversations and offer statuses as well as points of contact for the company. GPS live tracking allows you to track and monitor the achievements of your field teams for better job monitoring. To manage and protect customer data, you can categorize database access by team role. Mekari Qontak has many end-to-end features that you can access in real-time to help your business grow. All-in-one chat and telephone management solution to automate your business. You can track the location of your sales team and monitor KPIs, activities and other metrics in real-time. To increase efficiency, end-to-end customer services management. WhatsApp blast system, green tick chatbot, multi-admin/device and chatbot for 1 number. You can design your bot messages without programming and customize them as you need.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

IPOT No 
Instagram No 
LINE No 
Mekari Talenta No 
Shopee No 
Telegram No 
WhatsApp No 

Integrations

IPOT Yes 
Instagram Yes 
LINE Yes 
Mekari Talenta Yes 
Shopee Yes 
Telegram Yes 
WhatsApp Yes 

Pricing Details

$24.99/month
Free Trial Yes 
Free Version No 

Pricing Details

$69.77 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hexagon IT Solutions

Founded

2007

Country

United States

Website

archescrm.com

Vendor Details

Company Name

Mekari

Country

Indonesia

Website

mekari.com/produk/qontak/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management No 
Territory Management No 

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