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Average Ratings 0 Ratings
Description
Assign tasks to users, establish a systematic flow for requests, and designate approvers for each stage of the workflow. Users can conveniently view the workflows allocated to them through their individual user access dashboards. At any moment, it is possible to verify if the concluded requests adhered to the appropriate process flow. Additionally, you can acquire a comprehensive record of the entire sequence of events in the process. Monitor the real-time status of every initiated request, while keeping tabs on those that are pending or significantly overdue, including details about their creators. Every participant involved in the workflow will receive notifications regarding the progress of the tasks. Furthermore, approvers will be sent automated reminders concerning the tasks awaiting their approval, ensuring that nothing is overlooked in the process. This comprehensive system enhances accountability and efficiency throughout the workflow management.
Description
Console is an AI-powered ITSM and automation platform that brings employee requests into one place, handles repetitive work automatically, and takes action across the tools a company already uses. Requests come in through Slack, Teams, or Google Chat and arrive in a shared inbox where Console sorts them, assigns priority, and directs them to the right path. It pulls from your knowledge base to answer routine questions, and runs playbooks to execute more involved requests — including approval chains and connections to identity providers, HR systems, and SaaS apps. The goal isn't ticket tracking; it's actually closing requests out, with intake, decisioning, and execution all handled inside one ITSM.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Addigy
No
Confluence
No
Fleet
No
Freshservice
No
HiBob
No
Iru
No
Jamf Now
No
Jira
No
Linear
No
Microsoft Teams
No
Integrations
Addigy
Yes
Confluence
Yes
Fleet
Yes
Freshservice
Yes
HiBob
Yes
Iru
Yes
Jamf Now
Yes
Jira
Yes
Linear
Yes
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Archarina
Country
United States
Website
www.archarina.io/products/organization/arc-workflow
Vendor Details
Company Name
Console
Founded
2023
Website
www.console.com
Product Features
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No