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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Assign tasks to users, establish a systematic flow for requests, and designate approvers for each stage of the workflow. Users can conveniently view the workflows allocated to them through their individual user access dashboards. At any moment, it is possible to verify if the concluded requests adhered to the appropriate process flow. Additionally, you can acquire a comprehensive record of the entire sequence of events in the process. Monitor the real-time status of every initiated request, while keeping tabs on those that are pending or significantly overdue, including details about their creators. Every participant involved in the workflow will receive notifications regarding the progress of the tasks. Furthermore, approvers will be sent automated reminders concerning the tasks awaiting their approval, ensuring that nothing is overlooked in the process. This comprehensive system enhances accountability and efficiency throughout the workflow management.

Description

Console is an AI-powered ITSM and automation platform that brings employee requests into one place, handles repetitive work automatically, and takes action across the tools a company already uses. Requests come in through Slack, Teams, or Google Chat and arrive in a shared inbox where Console sorts them, assigns priority, and directs them to the right path. It pulls from your knowledge base to answer routine questions, and runs playbooks to execute more involved requests — including approval chains and connections to identity providers, HR systems, and SaaS apps. The goal isn't ticket tracking; it's actually closing requests out, with intake, decisioning, and execution all handled inside one ITSM.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Addigy No 
Confluence No 
Fleet No 
Freshservice No 
HiBob No 
Iru No 
Jamf Now No 
Jira No 
Linear No 
Microsoft Teams No 
Notion No 
Okta No 
Opal Security No 
Slack No 
Superhuman Docs No 
Workday HCM No 

Integrations

Addigy Yes 
Confluence Yes 
Fleet Yes 
Freshservice Yes 
HiBob Yes 
Iru Yes 
Jamf Now Yes 
Jira Yes 
Linear Yes 
Microsoft Teams Yes 
Notion Yes 
Okta Yes 
Opal Security Yes 
Slack Yes 
Superhuman Docs Yes 
Workday HCM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Archarina

Country

United States

Website

www.archarina.io/products/organization/arc-workflow

Vendor Details

Company Name

Console

Founded

2023

Website

www.console.com

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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