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Description
Assign tasks to users, establish a systematic flow for requests, and designate approvers for each stage of the workflow. Users can conveniently view the workflows allocated to them through their individual user access dashboards. At any moment, it is possible to verify if the concluded requests adhered to the appropriate process flow. Additionally, you can acquire a comprehensive record of the entire sequence of events in the process. Monitor the real-time status of every initiated request, while keeping tabs on those that are pending or significantly overdue, including details about their creators. Every participant involved in the workflow will receive notifications regarding the progress of the tasks. Furthermore, approvers will be sent automated reminders concerning the tasks awaiting their approval, ensuring that nothing is overlooked in the process. This comprehensive system enhances accountability and efficiency throughout the workflow management.
Description
Console is an AI-powered ITSM and automation platform that brings employee requests into one place, handles repetitive work automatically, and takes action across the tools a company already uses. Requests come in through Slack, Teams, or Google Chat and arrive in a shared inbox where Console sorts them, assigns priority, and directs them to the right path. It pulls from your knowledge base to answer routine questions, and runs playbooks to execute more involved requests — including approval chains and connections to identity providers, HR systems, and SaaS apps. The goal isn't ticket tracking; it's actually closing requests out, with intake, decisioning, and execution all handled inside one ITSM.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Addigy
Coda
Confluence
Fleet
Freshservice
HiBob
Iru
Jamf Now
Jira
Linear
Integrations
Addigy
Coda
Confluence
Fleet
Freshservice
HiBob
Iru
Jamf Now
Jira
Linear
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Archarina
Country
United States
Website
www.archarina.io/products/organization/arc-workflow
Vendor Details
Company Name
Console
Founded
2023
Website
www.console.com
Product Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal