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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Arc XP is a comprehensive cloud-based platform that empowers you to produce and disseminate content, enhance commerce, and provide impactful customer experiences. By unifying content, commerce, and user engagement on a single platform, you can swiftly design and consistently refine engaging customer interactions. Leveraging technology from top industry partners, Arc XP features an intelligent interface and a powerful, advanced technological foundation tailored to your specific digital experience requirements. Moreover, it offers a user-friendly toolkit that facilitates everything from asset management to live event streaming, allowing your teams to craft captivating content effortlessly. With such capabilities, Arc XP stands out as a versatile solution for modern digital needs.

Description

Enhance experiences for customers, agents, and users through a specialized enterprise platform designed for effective voice, video, and omnichannel interactions. This robust and adaptable service management solution offers comprehensive visibility, contextual understanding, and actionable insights across various workloads and vendor systems. Tailored specifically for the distinct session-based characteristics of voice, video, and real-time collaboration, Nectar DXP serves as the foundational platform for Nectar’s suite of offerings. Fueled by a central correlation engine, the platform integrates experience-affecting telemetry from diverse cloud environments and on-premises data sources, ensuring complete visibility throughout the platform, network, and endpoint areas. By prioritizing critical data, Nectar DXP enables users to gain actionable insights through a unique framework that mirrors the nature of real-time communication experiences, ultimately leading to improved decision-making and enhanced operational efficiency. This emphasis on real-time insights makes it an invaluable tool for organizations aiming to optimize their communications landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akamai
Amazon Web Services (AWS)
Avaya Experience Platform
Catchpoint
Cisco Secure Cloud Analytics
Genesys Cloud CX
Microsoft 365
Salesforce
Splunk APM
Viafoura
Zoom

Integrations

Akamai
Amazon Web Services (AWS)
Avaya Experience Platform
Catchpoint
Cisco Secure Cloud Analytics
Genesys Cloud CX
Microsoft 365
Salesforce
Splunk APM
Viafoura
Zoom

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Arc XP

Founded

2013

Country

United States

Website

www.arcxp.com

Vendor Details

Company Name

Nectar

Country

United States

Website

www.nectarcorp.com/products/

Product Features

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Product Features

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

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