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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Arc functions as an AI assistant seamlessly integrated with your current screen, enabling you to summarize, listen, rewrite, engage in conversation, extract information, and automate various tasks without the need for copy-pasting or switching between applications. On Android devices, it manifests as a floating sidebar that hovers over other apps, while on Mac systems, it can be activated over any window using the Control+Space shortcut. Arc only reads the visible content when an action is initiated, utilizing that context to generate summaries, respond to follow-up inquiries, explain or translate material, and create contextually relevant replies or rewrites directly within text fields. Its AI Writer is capable of correcting grammar, composing replies, altering tone, or transforming notes into comprehensive posts, which can then be inserted back into applications like Gmail, WhatsApp, or Slack. The Text to Speech feature reads articles, documents, and messages aloud, automatically detecting the language being used, while the Smart Extract function efficiently gathers structured information such as dates, contacts, links, addresses, and tracking codes from the screen, enhancing overall productivity. With Arc, users can streamline their workflow in an intuitive manner, making multitasking more efficient than ever.

Description

Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Google Drive Yes 
Slack Yes 
WhatsApp Yes 

Integrations

Gmail No 
Google Drive No 
Slack No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Arc

Founded

2025

Country

United States

Website

arcassistant.app/

Vendor Details

Company Name

Percept.AI

Founded

2016

Country

United States

Website

percept.ai

Product Features

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language No 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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Alternatives

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