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Description
Aranda Virtual Support is a comprehensive software solution that provides remote control and technical assistance in real-time, enabling support for customers no matter where they are or what type of connection they use. Specialists can quickly connect to various Windows workstations, which streamlines the troubleshooting process significantly. The platform features built-in collaboration tools like chat and the ability to transfer sessions seamlessly between specialists, ensuring that support remains consistent and effective. It also supports secure file transfers, allowing users to share files of any format or size without needing additional software. Among its notable benefits are encrypted remote connections that work around obstacles such as routers, firewalls, proxies, and NATs; enhanced performance through customizable color and screen resolution settings for slower connections; and a range of flexible access options. Overall, Aranda Virtual Support not only enhances the efficiency of technical support but also improves customer satisfaction by providing reliable and secure assistance.
Description
Lexitas presents a robust solution for remote legal proceedings through its LegalView platform, which is crafted to ensure secure, efficient, and interactive experiences for depositions, arbitrations, and trials conducted remotely. The platform is versatile, enabling access from various devices such as computers, smartphones, and videoconferencing systems, thus providing participants with the flexibility they require. It boasts high-definition video streaming capabilities, with recordings stored securely in H.264 MP4 format, all while complying with HIPAA encryption standards. Additionally, the LegalView Exhibit Manager is integrated into the platform, allowing users to effortlessly upload, annotate, and present electronic exhibits during proceedings. To guarantee seamless operation, Lexitas offers around-the-clock monitoring by specialists, who are available to provide technical assistance and address any issues that may arise. Furthermore, the advanced security protocols implemented by LegalView include AES-128-bit media encryption, secure HTTPS logins, and encrypted token technology, which collectively ensure that sensitive legal information remains protected. This comprehensive approach not only enhances the user experience but also instills confidence in the integrity of the legal process.
API Access
Has API
API Access
Has API
Integrations
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Field Service
Aranda Security Compliance
Aranda Service Management
Integrations
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Field Service
Aranda Security Compliance
Aranda Service Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aranda SOFTWARE
Founded
2002
Country
Colombia
Website
arandasoft.com/en/productos/aranda-virtual-support/
Vendor Details
Company Name
Lexitas
Country
United States
Website
www.lexitaslegal.com/solutions/remote-proceedings
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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