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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aranda Field Service is an innovative solution designed for the management of field personnel, allowing organizations to oversee work orders, inventory, and staff from a centralized system, which ultimately cuts down on mobile operation expenses. This platform facilitates the entire lifecycle of service orders, seamlessly managing everything from initial requests to execution and final closure. By optimizing both time and resources, it boosts productivity through efficient handling of service requests, ensuring timely responses from field specialists, which in turn enhances customer service while significantly lowering costs. The solution enhances the customer experience by automatically allocating field personnel, delivering case details to mobile devices, confirming the availability of essential spare parts or configurations, and effectively addressing work orders. Additionally, the mobile application plays a crucial role for field specialists by providing them with in-depth service information and execution data, all of which are easily accessible via their smartphones. Ultimately, this comprehensive approach not only improves operational efficiency but also fosters a more responsive service environment.

Description

VortechPro is a software solution designed specifically for field service dispatch in various trades such as locksmithing, HVAC, plumbing, and garage door services. It enables office personnel to allocate jobs to technicians based on configurable priority levels, allowing for both urgent and scheduled assignments, as well as tasks designated for specialists only. Field technicians can receive notifications about job opportunities and confirm their acceptance via mobile applications. The provider also highlights features like credit card processing through the business owner’s Stripe account, calculations for splitting technician pay, real-time tracking of crew locations, communication between office and field staff, job reassignment capabilities, weekly earnings summaries, and the ability to export accounting data. This product caters primarily to small businesses in the trades and field service sectors, facilitating effective coordination between office dispatch and mobile workforce operations. Additionally, it aims to streamline workflows and enhance productivity for teams managing diverse service tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aranda CMDB Yes 
Aranda Data Safe Yes 
Aranda Device Management Yes 
Aranda Enterprise Mobility Management Yes 
Aranda Security Compliance Yes 
Aranda Service Management Yes 
Aranda Virtual Support Yes 
Stripe No 

Integrations

Aranda CMDB No 
Aranda Data Safe No 
Aranda Device Management No 
Aranda Enterprise Mobility Management No 
Aranda Security Compliance No 
Aranda Service Management No 
Aranda Virtual Support No 
Stripe Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$99/month
$99 per month covers up to 5 technicians; each additional technician is $20 per month. The vendor states there is no setup fee or contract and offers a 30-day free trial.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Aranda SOFTWARE

Founded

2002

Country

Colombia

Website

arandasoft.com/en/productos/aranda-field-service/

Vendor Details

Company Name

Vortech Technologies, Inc.

Country

United States

Website

vortechpro.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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