Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aranda Field Service is an innovative solution designed for the management of field personnel, allowing organizations to oversee work orders, inventory, and staff from a centralized system, which ultimately cuts down on mobile operation expenses. This platform facilitates the entire lifecycle of service orders, seamlessly managing everything from initial requests to execution and final closure. By optimizing both time and resources, it boosts productivity through efficient handling of service requests, ensuring timely responses from field specialists, which in turn enhances customer service while significantly lowering costs. The solution enhances the customer experience by automatically allocating field personnel, delivering case details to mobile devices, confirming the availability of essential spare parts or configurations, and effectively addressing work orders. Additionally, the mobile application plays a crucial role for field specialists by providing them with in-depth service information and execution data, all of which are easily accessible via their smartphones. Ultimately, this comprehensive approach not only improves operational efficiency but also fosters a more responsive service environment.
Description
It can be difficult to keep up with the changing customer expectations. Manufacturers must redefine their field service operations to become proactive rather than reactive.
Tavant combines the best practices of connected technologies, machine-learning, and artificial intelligence in order to help companies deal with the new realities that come with field service operations. Tavant's Field Service Management solution provides field service teams at all times with 360-degree information about their customers, machines and field technicians. This helps boost productivity, improve customer experience and impact revenue.
BENEFITS
Field service personnel can be empowered by superior field service tools
360-degree view in one place of all assets, customers, and products
Integration with other modules of the service lifecycle, such as warranty, order fulfillment and more, for a seamless experience for customers
Intelligent platform
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Aranda CMDB
Yes
Aranda Data Safe
Yes
Aranda Device Management
Yes
Aranda Enterprise Mobility Management
Yes
Aranda Security Compliance
Yes
Aranda Service Management
Yes
Aranda Virtual Support
Yes
Integrations
Aranda CMDB
No
Aranda Data Safe
No
Aranda Device Management
No
Aranda Enterprise Mobility Management
No
Aranda Security Compliance
No
Aranda Service Management
No
Aranda Virtual Support
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aranda SOFTWARE
Founded
2002
Country
Colombia
Website
arandasoft.com/en/productos/aranda-field-service/
Vendor Details
Company Name
Tavant
Founded
2000
Country
United States
Website
www.tavant.com/manufacturing/field-service-management
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No