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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aranda Field Service is an innovative solution designed for the management of field personnel, allowing organizations to oversee work orders, inventory, and staff from a centralized system, which ultimately cuts down on mobile operation expenses. This platform facilitates the entire lifecycle of service orders, seamlessly managing everything from initial requests to execution and final closure. By optimizing both time and resources, it boosts productivity through efficient handling of service requests, ensuring timely responses from field specialists, which in turn enhances customer service while significantly lowering costs. The solution enhances the customer experience by automatically allocating field personnel, delivering case details to mobile devices, confirming the availability of essential spare parts or configurations, and effectively addressing work orders. Additionally, the mobile application plays a crucial role for field specialists by providing them with in-depth service information and execution data, all of which are easily accessible via their smartphones. Ultimately, this comprehensive approach not only improves operational efficiency but also fosters a more responsive service environment.

Description

The app designed for tablets offers a comprehensive visual planner that operates around the clock, enabling staff to effectively view and manage their tasks throughout the week. This innovative solution eliminates the use of paper, provides real-time updates, and features task tracking that notifies management when deadlines are nearing. Additionally, it has offline functionality, allowing users to work without an internet connection, with automatic updates occurring once connectivity is restored. Store 360™ is accessible to all employees worldwide, negating the need for physical visits to assess store operations. Furthermore, the platform includes a dedicated contact center, making it easy for users to reach essential team members via SMS and email, while also integrating contact numbers to facilitate seamless communication. Each user enjoys a uniquely tailored store directory, enhancing personalization and usability within the service. With these features, Store 360™ significantly streamlines task management and communication across the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Security Compliance
Aranda Service Management
Aranda Virtual Support

Integrations

Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Security Compliance
Aranda Service Management
Aranda Virtual Support

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aranda SOFTWARE

Founded

2002

Country

Colombia

Website

arandasoft.com/en/productos/aranda-field-service/

Vendor Details

Company Name

Retail Support Pro

Country

United Kingdom

Website

retailsupportpro.co.uk

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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