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Description
Aranda Field Service is an innovative solution designed for the management of field personnel, allowing organizations to oversee work orders, inventory, and staff from a centralized system, which ultimately cuts down on mobile operation expenses. This platform facilitates the entire lifecycle of service orders, seamlessly managing everything from initial requests to execution and final closure. By optimizing both time and resources, it boosts productivity through efficient handling of service requests, ensuring timely responses from field specialists, which in turn enhances customer service while significantly lowering costs. The solution enhances the customer experience by automatically allocating field personnel, delivering case details to mobile devices, confirming the availability of essential spare parts or configurations, and effectively addressing work orders. Additionally, the mobile application plays a crucial role for field specialists by providing them with in-depth service information and execution data, all of which are easily accessible via their smartphones. Ultimately, this comprehensive approach not only improves operational efficiency but also fosters a more responsive service environment.
Description
Axsy is a mobile application native to Salesforce that prioritizes offline functionality to boost field productivity across multiple sectors such as public services, retail, and field operations. It offers seamless integration with various Salesforce Clouds, including those focused on public services, consumer goods, and field service, to create a cohesive environment for mobile inspections, sales transactions, and service management. The app is equipped with dynamic forms and surveys that adjust in real-time, steering users toward critical aspects during inspections. Field personnel can efficiently capture orders while on the move, turning customer engagements into potential revenue streams. The mobile interface is designed for maximum efficiency, allowing users to conduct in-store tasks and on-site services with minimal interactions. Axsy features an all-inclusive pricing structure, which negates the necessity for extra third-party licenses, thereby lowering the overall ownership costs. Additionally, its offline capabilities guarantee that users can access key functions without interruption, regardless of their internet connection status. This ensures that field workers remain productive and connected to vital tools even in challenging environments.
API Access
Has API
API Access
Has API
Integrations
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Security Compliance
Aranda Service Management
Aranda Virtual Support
Salesforce
Integrations
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Security Compliance
Aranda Service Management
Aranda Virtual Support
Salesforce
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$90 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aranda SOFTWARE
Founded
2002
Country
Colombia
Website
arandasoft.com/en/productos/aranda-field-service/
Vendor Details
Company Name
Axsy
Country
United States
Website
www.axsy.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
