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Average Ratings 0 Ratings
Description
Aquant provides essential insights to service leaders, agents, and technicians precisely when they need it most, enabling them to create service experiences that feel extraordinary. The reality of service operations is often underestimated; the complexity of products continues to rise, customer demands are increasingly high, and finding skilled service professionals is a significant challenge. That’s why our mission is to help you elevate service from being a basic function to an unforgettable experience for your customers. By converting specialized knowledge into accessible information, we empower every technician to become a service expert. Moreover, gain a clear understanding of your team's performance and compare your key performance indicators with those of industry frontrunners. With valuable intelligence regarding your team, clientele, and equipment, service leaders can make more informed decisions that drive success. By leveraging our insights, you can ensure that your service delivery not only meets but exceeds customer expectations consistently.
Description
The MedeAnalytics platform is constructed on a robust base of innovation in advanced analytics. It features strong data orchestration, user-friendly visualizations, predictive analytics, benchmarking, and guided analysis, equipping you with the insights necessary to revolutionize healthcare. With its platform-as-a-service (PaaS) capabilities, you have the flexibility to create your own applications tailored to your needs. Additionally, our scalable solutions, designed specifically for the healthcare sector, provide the actionable insights essential for driving excellence throughout the industry. Addressing the urgent challenges in healthcare requires an understanding gained from real-world experience. MedeAnalytics is steered by a team of professionals with deep expertise in healthcare, hailing from prestigious organizations such as Huron Consulting, Accenture, Trizetto, and PricewaterhouseCoopers, ensuring a wealth of knowledge is applied to every solution. Their commitment to innovation and excellence sets a high standard in the analytics landscape.
API Access
Has API
API Access
Has API
Integrations
SAP Store
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aquant
Founded
2016
Country
United States
Website
www.aquant.io
Vendor Details
Company Name
MedeAnalytics
Founded
1993
Country
United States
Website
medeanalytics.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
Product Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis