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Description
A bespoke CRM solution tailored for casino and sportsbook operators focuses on enhancing player engagement, automating lifecycle processes, and fostering retention through immediate data utilization. Aqbay CRM consolidates player information, gameplay statistics, financial transactions, and communication methods into one cohesive platform. It features intelligent segmentation powered by AI, automated promotions and reward initiatives, messaging across various channels, churn identification, VIP oversight, compliance processes, and support for AML/KYC regulations, along with real-time analytical insights. This innovative platform aims to boost player retention and engagement while streamlining operational efficiency within regulated gaming sectors, ultimately contributing to a more productive gaming experience.
Description
X-Faces offers a cloud-driven service for identity verification and fraud prevention tailored for online casinos, sportsbooks, and various iGaming entities. It integrates a player verification process that includes document verification, facial recognition, and an analysis of risk indicators. The system employs Optical Character Recognition (OCR) to extract data from identification documents while checking for any alterations or forgery. Subsequently, it implements selfie-based liveness detection paired with facial matching to confirm the authenticity of the player. Furthermore, it conducts additional evaluations involving device information, IP addresses, geolocation, phone numbers, and email signals, while also identifying the use of VPNs, proxies, or Tor networks, and screening against politically exposed persons (PEP) and sanctions lists. Operators have the capability to leverage interconnected identity, document, device, and contact data to uncover related accounts and prevent issues like multi-accounting or bonus exploitation. X-Faces is capable of performing both registration and withdrawal verifications and delivers results via a REST API, callbacks, or an easily integrable iframe, ensuring a seamless experience for operators. This comprehensive approach not only enhances security but also helps create a trustworthy environment for players engaging in online gaming.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$3999/user
Free Trial
No
Free Version
No
Pricing Details
$1.30/verification
The first 1,000 verifications are free. Paid verification pricing starts at $1.30 per verification, with per-verification rates varying by volume.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aqbay
Founded
2025
Website
aqbay.com/igaming-crm
Vendor Details
Company Name
Game Lift Limited
Founded
2024
Country
Malta
Website
x-faces.com