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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A bespoke CRM solution tailored for casino and sportsbook operators focuses on enhancing player engagement, automating lifecycle processes, and fostering retention through immediate data utilization. Aqbay CRM consolidates player information, gameplay statistics, financial transactions, and communication methods into one cohesive platform. It features intelligent segmentation powered by AI, automated promotions and reward initiatives, messaging across various channels, churn identification, VIP oversight, compliance processes, and support for AML/KYC regulations, along with real-time analytical insights. This innovative platform aims to boost player retention and engagement while streamlining operational efficiency within regulated gaming sectors, ultimately contributing to a more productive gaming experience.

Description

SOFTSWISS Casino Platform SOFTSWISS Casino Platform is a full-stack iGaming management platform designed for online casino operators launching, managing, and scaling their businesses across regulated markets. Trusted by 300+ operator brands, it combines core casino operations within a single integrated infrastructure. Built for regulated markets, the platform covers player account management, payments, CRM, bonus management, fraud detection, compliance, reporting, and analytics, giving operators centralised control over day-to-day casino operations. Player engagement tools are integrated directly into the platform and connected to live player data, enabling operators to manage bonuses, communications, retention activities, and player journeys within the same ecosystem. The platform operates on ISO 27001-certified infrastructure and maintains 99.99% uptime across 14 years in production. Its scalable architecture is designed to support growing projects as well as established operators managing complex, high-volume casino operations.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$3999/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aqbay

Founded

2025

Website

aqbay.com/igaming-crm

Vendor Details

Company Name

SOFTSWISS

Founded

2009

Country

Malta

Website

www.softswiss.com/casino-platform/

Product Features

Product Features

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