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Description
For over two decades, Apsynet has been a publisher of software solutions focused on the technical and administrative management of corporate assets, creating, developing, and marketing a cutting-edge modular offering that meets the diverse functional and operational demands of businesses. In the current landscape, an effective Service Desk solution is essential for the Information Systems Department to efficiently and promptly address the needs of its clientele: the users of the organization's Information System. Serving as a true testament to the IT department's efficiency in managing customer inquiries, it also functions as a “Communication & Marketing” instrument that upholds the service's reputation among employees. Additionally, it is crucial for a Service Desk to accommodate the unique operations and usages of each company simply through customization. Therefore, service centers require a dependable and high-quality tool that ensures optimal performance and reliability in their operations. Ultimately, the right Service Desk solution can significantly enhance user satisfaction while streamlining workflows across the organization.
Description
Image any computer, anywhere. You can do end-to-end imaging using the cloud, or any simple file sharing method. All you need is a browser and no image capture!
smartImager is a powerful enterprise-grade tool that lets you image your devices no matter where you are or where the client machine is. You can choose from on-prem or SaaS!
Forget about making an image of the highest quality. Forget about capturing an image. This is old-school. Come and see the new standard in imaging. It's easy, simple, and you can do from anywhere.
API Access
Has API
API Access
Has API
Integrations
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$4495.00/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Apsynet
Country
France
Website
www.apsynet.fr/
Vendor Details
Company Name
Sircks
Founded
2012
Country
United States
Website
www.smartimager.com/index.html
Product Features
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
