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Description
Appointwise is an innovative platform that utilizes artificial intelligence for appointment scheduling and lead engagement, automatically assessing leads, fostering dialogues, and seamlessly adding appointments to your calendar through intuitive natural language processing, all without the need for manual intervention or conventional booking links, thus enhancing business conversion rates and conserving valuable time. The system synchronizes with current calendars and works in conjunction with prominent messaging services and customer relationship management tools, which allows for a unified approach to lead interaction across various platforms such as SMS, WhatsApp, Instagram, and Facebook Messenger, ensuring immediate responses around the clock and removing obstacles in scheduling. By leveraging conversational AI, it effectively interacts with potential clients, addresses their concerns, and facilitates the booking of meetings, while implementing tailored qualification criteria to prioritize high-value leads. Additionally, Appointwise provides comprehensive analytics dashboards that enable users to monitor performance metrics, observe conversion patterns, and evaluate return on investment, ultimately empowering businesses to make data-driven decisions. This cutting-edge solution not only streamlines the engagement process but also enhances overall operational efficiency for organizations looking to grow their client base.
Description
Enhance your Facebook Messenger experience by integrating it with Conversity, transforming it into an unparalleled customer engagement platform. With Conversity powering your backend, you can efficiently route and distribute incoming conversations to your internal teams, handle offline inquiries, transfer chats seamlessly among team members, and initiate multi-party conferences, among other capabilities. Featuring a rich array of enterprise-level functionalities, Conversity stands out as one of the most sophisticated and comprehensive customer engagement solutions tailored for Facebook Messenger. It allows you to create custom, interactive, multi-tiered menu options to guide customers to the right teams or departments. Furthermore, you can utilize the menu options to send informative texts or collect user feedback prior to connecting them with your support staff. Additionally, Conversity offers compatibility with leading CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM. It also integrates seamlessly with popular Content Management Systems, including WordPress, Joomla, and Magento, ensuring a cohesive and efficient communication experience. This integration not only boosts customer satisfaction but also streamlines operational efficiency across your teams.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Instagram
WhatsApp
Pricing Details
$297 per month
Free Trial
Free Version
Pricing Details
$99.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Appointwise
Founded
2023
Country
United Kingdom
Website
www.appointwise.io
Vendor Details
Company Name
Aumenta Global Services
Founded
2015
Country
India
Website
conversity.net
Product Features
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking