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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Voicent's Appointment Reminder software provides a straightforward and automated solution for scheduling and reminding clients about appointments, sending personalized notifications directly to any phone. During a reminder call, the recipient has the option to confirm, reschedule, leave a voicemail, or connect with someone in your office simply by pressing a keypad number. Thanks to Voicent's omnichannel features, appointment reminders can be delivered as voice messages, text alerts, and/or emails, allowing for confirmations to be gathered through any of these channels. The platform includes dialer tools and automation features with an integrated CRM that systematically monitors customer interactions and preferences. This intelligent tracking and responsive communication capability empowers businesses to close deals effectively, maintain follow-ups with potential clients, and enhance customer loyalty through timely engagement. By providing such a comprehensive approach to customer communication, Voicent enables businesses to streamline their operations efficiently and improve overall service quality.

Description

Enhancing customer experiences through location intelligence and proactive communication is essential. No one should have to sit idle in the parking lot waiting. Equip your staff to effectively communicate with customers, ensuring that products are delivered precisely where and when they are needed. Notify customers regarding the arrival time of their purchases at their home. Maintain an open line of communication to keep everyone informed about package deliveries or product arrivals. Eliminate the hassle of rescheduling—surprises at the door become a thing of the past. Inform customers about expected service times so they can be ready to welcome your team. By anticipating customer needs intelligently, you can engage with them proactively in their preferred communication channels. Reach out to your customers during those crucial moments that truly matter. Our cutting-edge platform provides an edge by offering versatile omnichannel communication solutions that cater to various customer preferences. This not only enhances satisfaction but also builds lasting relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Voicent Communications Yes 

Integrations

Voicent Communications No 

Pricing Details

$2,199 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Voicent Communications

Founded

2001

Country

United States

Website

www.voicent.com

Vendor Details

Company Name

Glympse

Founded

2008

Country

United States

Website

glympse.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling No 
SMS Messaging Yes 
Two-Way Messaging Yes 

Product Features

GIS

3D Imagery No 
Census Data Integration No 
Color Coding Yes 
Geocoding No 
Image Exporting No 
Image Management No 
Internet Mapping Yes 
Interoperability No 
Labeling No 
Map Creation No 
Map Sharing Yes 
Near-Matching No 
Reverse Geocoding No 
Spatial Analysis No 

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