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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Since 2010, Appointment Reminder has been effectively reducing the likelihood of customers missing their appointments while simultaneously boosting repeat business through automated messaging and phone calls. Our mission is to help you minimize the time spent on the phone, allowing you to focus more on delivering services to your clients. Whether you are a business owner or an employee in sectors such as hair salons, massage therapy, legal practices, healthcare facilities, tattoo parlors, insurance firms, or auto repair shops, our services can benefit you. Additionally, Appointment Reminder accommodates scheduling for services that take place at the client’s location, such as HVAC repairs, pest control, and computer installation, among others. Implementing our system not only enhances customer satisfaction but also helps you avoid the significant costs linked to unproductive travel. Many of our users experience a remarkable decrease in both cancellations and no-shows by utilizing automated appointment reminders. Ultimately, this leads to a more efficient operation and a better experience for everyone involved.

Description

SMS Reminder is an online appointment scheduling and automated SMS notification service tailored for hair salons, barbers, beauty salons, physiotherapists, and auto service providers. It sends reminders to clients 24 hours prior to their appointments in either Greek or English and keeps a record of customer information to facilitate repeat bookings using a reference number. The system is designed to incorporate working hours, breaks, and leave schedules, while IRENE efficiently identifies the next available appointment slot. The Multi-Chair feature allows for the management of multiple workstations within a single calendar, where each station can have distinct names, colors, operating hours, and appointment durations. Additionally, the service provides annual birthday greetings and personalized reminders for important dates, such as VAT deadlines or supplier orders. An optional AI-Call Assistant is available to handle missed calls, enabling it to book, modify, or cancel appointments directly during the conversation. Accessible through any device without the need for app installation or setup costs, the browser-based service offers a flat business subscription rate that remains consistent regardless of the number of staff, though SMS usage incurs separate charges. This comprehensive system is designed to streamline operations and enhance customer engagement for service-oriented businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Beats Yes 

Integrations

Beats No 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Pricing Details

€25/business/month
Solo plan: €25/month; Multi-Chair plan: €35/month. SMS credits cost €0.025 each and are billed at the end of the monthly period; dual reminders use two credits. A refundable SMS deposit is collected at registration: €8.75 for Cyprus and €15 for Greece or the United Kingdom. VAT is not included. No setup costs. Optional AI-Call Assistant starts at €45/month.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Graphite Systems

Founded

2011

Country

United States

Website

appointmentreminder.org

Vendor Details

Company Name

CK Digital

Country

Cyprus

Website

smsrem.com/bz/

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management Yes 
Call Reminders No 
Email Reminders No 
Online Booking Yes 
Payment Reminders No 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders No 
Email Reminders No 
Online Booking No 
Payment Reminders No 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging No 

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Alternatives

Alternatives

No Alternatives
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