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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Appoint Me is an online booking system for businesses that take appointments, such as healthcare clinics, therapists, spas, salons, barbershops and mobile trades. Clients book appointments via a customized business page, selecting from various services, preferred staff members, or the soonest available slots, while also having the option to join a waitlist and manage their bookings according to the business’s guidelines. Staff handle appointments, manage working hours, allocate rooms, accommodate walk-ins, and oversee multiple locations using a shared calendar system. Features include online intake and consent forms, appointment reminders, the ability to set recurring bookings, maintain client records, gather reviews, provide gift cards, sell session packages, create promotional codes, and track loyalty points. Businesses can collect deposits, tips, and other forms of payment through their own Stripe accounts. Everything you need is included in one flat price per location, with no commission on bookings and unlimited staff and appointments, so you know what you pay every month. Optional extras such as WhatsApp messages and UK texts are your choice, paid from credit only when used.

Description

Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
Apple Calendar Yes 
Instagram No 
Klarna Yes 
Microsoft Outlook Yes 
Mycel No 
Stripe Yes 
WhatsApp Yes 

Integrations

Google Calendar Yes 
Apple Calendar No 
Instagram Yes 
Klarna No 
Microsoft Outlook No 
Mycel Yes 
Stripe No 
WhatsApp No 

Pricing Details

£50/month
Everything you need is included in one flat price, so you know what you pay every month: £50/month for the first location and £40/month for each additional location, with unlimited staff and bookings, all features and 0% booking commission. Founding offer: the first 6 months for a one-off £5 (100 places, open until 1 November 2027). Without a founding place, the first month is £5. Email notices to customers are included. You choose any optional extras, paid from credit only when used: WhatsApp 3p, UK texts 6p, marketing emails 1p. Cancel any month. Stripe payment-processing charges may apply separately.
Free Trial No 
Free Version No 

Pricing Details

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GK Tools

Founded

2025

Country

United Kingdom

Website

appointme.com

Vendor Details

Company Name

Martello Systems

Founded

2026

Country

United States

Website

relaycustomerops.com

Product Features

Appointment Scheduling

Appoint Me is a digital scheduling platform designed for businesses that manage appointments, whether you have one location or up to twenty. Customers can select their appointments from a dedicated page showcasing only your business, opt for a specific staff member or the soonest available slot, and make deposits directly to your Stripe account. Your team collaborates using a unified calendar, with individual columns for each member. Enjoy a straightforward pricing model for each location that includes unlimited staff, limitless bookings, and access to all features, with no commission fees.

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync No 
Client Database Yes 
Group Scheduling No 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

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