Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Appath is a cloud-based solution that allows multichannel ecommerce retailers centrally to manage their inventory, orders and shipping.
Our users can efficiently use our application to increase sales and operate their daily tasks with ease thanks to its robust features.
Appath integrates seamlessly with major sales channels like Amazon, eBay, Shopify and Magento, as well major shipping carriers UPS and FedEx.
Description
Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon
Yes
BigCommerce
Yes
Shopify
Yes
eBay
Yes
Cdiscount
No
CedCommerce
Yes
FedEx Ship Manager
Yes
Gmail
No
Linnworks
No
Magento
Yes
Integrations
Amazon
Yes
BigCommerce
Yes
Shopify
Yes
eBay
Yes
Cdiscount
Yes
CedCommerce
No
FedEx Ship Manager
No
Gmail
Yes
Linnworks
Yes
Magento
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$33 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Appath
Founded
2014
Country
United States
Website
appath.com
Vendor Details
Company Name
Replyco
Founded
2019
Country
United Kingdom
Website
replyco.com
Product Features
Amazon Seller Tools
A/B Testing
No
Alerts / Notifications
Yes
Analytics / Reporting
Yes
Campaign Management
Yes
Competitor Analysis
No
Content Management / Optimization
No
Conversion / ROI Tracking
No
Customer Data Management
No
Email Marketing
No
Feedback Management
No
Inventory Management
Yes
Keyword Tracking / Research
No
Order Management
Yes
PPC Ads Management
No
Price Optimization
No
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
Yes
Shipping Management
Yes
Trend Analysis
No
Customer Advocacy
Advocate Management
No
Campaign Management
No
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
No
Reporting/Analytics
No
Rewards Program
No
Social Engagement
No
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
No
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
No
Promotions Management
No
Returns Management
Yes
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
Yes
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Inventory Control
Allocation
No
Barcoding
No
Cost Tracking
No
Forecasting
No
Item Management
Yes
Order Management
Yes
Procurement Management
No
Reorder Management
No
SKU / UPC Codes
Yes
Serial Number Tracking
No
Supplier Management
Yes
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
No
Kitting
Yes
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
No
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
Yes
Marketplace
Catalog Management
Yes
Category Management
No
Fee / Commission Management
No
Order Management
Yes
Payment Processing
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Vendor Portal
No
Multi-Channel eCommerce
Catalog Management
Yes
Channel Management
Yes
Data Synchronization
No
Email Marketing
No
Inventory Management
Yes
Marketplace Integration
Yes
Mobile Commerce
No
Order Management
Yes
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
No
Returns Management
Yes
Shipping Management
Yes
Special Order Management
No
Shipment Tracking
Alerts/Notifications
No
Delivery Estimate
No
For Freight
No
For eCommerce
Yes
Status Tracking
No
Website Integration
Yes
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
Yes
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
Yes
Warehouse Management
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes