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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Accelerate the launch, scaling, and optimization of indirect channels by leveraging commerce capabilities tailored for your reseller and referral partners. You can easily enroll partners via exclusive invite-only programs or through open self-service registration, all supported by seamless approval and onboarding processes. Make your network of reseller and referral partners easily searchable in a directory to ensure the ideal match between partners and prospects. Keep your partners updated on the newest product releases and upcoming events through a centralized partner dashboard. Incorporate training materials, sales resources, and important announcements that can reside within your marketplace or external systems. Ensure you have a comprehensive and accurate record of your community by storing and accessing vital partner information, including contact details, partner tier, and various customizable attributes. Utilize AppReseller as your centralized system of record, or integrate partner information from other platforms. Actively encourage registrations and highlight the strength of your community by showcasing its members. By fostering strong relationships with your partners, you can enhance collaboration and drive mutual success.

Description

Hubcase streamlines collaboration and escalation of support cases among business partners in the B2B landscape. It integrates plug-ins with existing case management systems like Salesforce and NetSuite, ensuring users operate within a familiar interface while gaining enhanced B2B escalation features. On the backend, Hubcase facilitates seamless communication with partner systems through the Hubcase Exchange platform. If you prioritize customer satisfaction, efficiency, accountability, visibility, and precision, Hubcase is the solution for you. Moreover, if you or your partners lack a case management system, our cloud-based Help Desk is completely free and includes integrated B2B functionalities. Feel free to reach out if you utilize a different system, as we might have tailored solutions available. For service providers, resellers, or VARs who need to obtain prompt answers from vendors or suppliers while depending on partners for product deployment or service, Hubcase is an invaluable tool to enhance your operational efficiency. With Hubcase, you can elevate your support processes and strengthen your collaborative efforts in the marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Adobe Advertising Cloud
Amazon Web Services (AWS)
AppDirect
AppWise
BlueSnap
Coveo
G2
Google Cloud Platform
Google Workspace
IBM Cloud
Kount
Mailchimp
Microsoft Dynamics 365
QuickBooks Online
SAP Cloud Platform
Shippo
VMware Cloud
WalkMe
Worldpay

Integrations

Salesforce
Adobe Advertising Cloud
Amazon Web Services (AWS)
AppDirect
AppWise
BlueSnap
Coveo
G2
Google Cloud Platform
Google Workspace
IBM Cloud
Kount
Mailchimp
Microsoft Dynamics 365
QuickBooks Online
SAP Cloud Platform
Shippo
VMware Cloud
WalkMe
Worldpay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AppDirect

Founded

2009

Country

United States

Website

www.appdirect.com/products/appreseller

Vendor Details

Company Name

Hubcase

Country

United States

Website

www.hubcase.com

Product Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Product Features

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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