Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Apoointly provides AI voice agents that handle business phone conversations and automate common call-based tasks. The platform is designed for organizations that receive regular customer or patient calls and want to improve response times without adding more manual work to their teams.
AI voice agents can answer incoming calls, provide information, collect customer details, schedule appointments, manage follow-ups, and assist with routine requests. Businesses can configure voice workflows according to their specific requirements and use cases.
For healthcare practices, Apoointly supports front desk communication such as patient calls, appointment booking, reminders, registration, and follow-ups. The platform can also connect with supported healthcare systems to help teams manage communication alongside existing workflows.
Key capabilities include 24/7 call handling, multilingual voice agents, call transcription, appointment scheduling, automated follow-ups, patient communication, and AI-powered insights. These capabilities allow businesses to automate repetitive conversations while keeping their teams available for more important tasks.
Apoointly can be used across healthcare and other appointment-based or customer-facing operations where reliable phone communication is an important part of the customer experience.
Description
Assort Health is an innovative AI platform designed specifically for healthcare providers, adept at managing both incoming and outgoing patient communications through voice, text, and web channels, achieving a remarkable resolution rate of up to 90%. This platform operates continuously throughout the year in various languages and efficiently handles tasks such as scheduling appointments, rescheduling, cancellations, confirmations, addressing provider inquiries, responding to frequently asked questions, obtaining lab results, processing prescription refills, managing billing questions, and sending reminders or follow-ups. Furthermore, it intelligently directs interactions to human representatives when necessary, generates pre-visit notes customized for provider needs, and facilitates outbound outreach initiatives such as waitlist management and re-engagement through voice, SMS, or email. Assort Health seamlessly integrates with existing electronic health record (EHR) and practice management systems, including widely used platforms like Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. With a foundation of over 1.1 million workflows fine-tuned from countless patient interactions, Assort Health sets a new standard for patient engagement in the healthcare sector. Its ability to streamline operations while enhancing patient experiences positions it as a vital tool for modern healthcare practices.
API Access
Has API
No
API Access
Has API
No
Integrations
athenaOne
Yes
eClinicalWorks
Yes
AdvancedMD
No
Elation Health
No
EpicCare EMR
No
Follow Up Boss
Yes
Google Calendar
Yes
Greenway Health
No
Microsoft Outlook
Yes
ModMed
No
Integrations
athenaOne
Yes
eClinicalWorks
Yes
AdvancedMD
Yes
Elation Health
Yes
EpicCare EMR
Yes
Follow Up Boss
No
Google Calendar
No
Greenway Health
Yes
Microsoft Outlook
No
ModMed
Yes
Pricing Details
Custom pricing
Custom pricing based on business requirements, voice agent usage, call volume, integrations, and workflow needs.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Apoointly
Founded
2025
Country
United States
Website
apoointly.com
Vendor Details
Company Name
Assort Health
Founded
2023
Country
United States
Website
www.assorthealth.com
Product Features
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
Yes
Mobile Access
No
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
Yes
Patient Records Management
Yes
Payment Processing
No
Reminders
No
SMS Messaging
No