Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ensure that no calls go unanswered by utilizing our 24/7 receptionist service, guaranteeing you never miss an important call again. With increased call volume, your team can seize more opportunities to convert leads into clients. Apollo's skilled receptionists direct the right calls to the appropriate team members at just the right moment, allowing your staff to maintain focus on their tasks without disruptions. Regardless of the hour, your customers will connect with a friendly receptionist who can effectively capture the details of their inquiries. We meticulously sift through incoming calls, alerting your on-call team to urgent matters while compiling routine requests into a convenient daily summary for your office staff. Your clients will always receive a warm welcome, and critical business calls will be promptly transferred to you, just as if you had an in-house receptionist managing your communications. Routine issues are efficiently filtered and communicated to you via email or text, ensuring that you are always informed and ready to respond. This service not only enhances customer satisfaction but also streamlines your team's workflow.
Description
Instant OfficeView is a dynamic staff attendance board that refreshes in real-time without the need for server polling. It showcases the names and statuses of users actively using the application. With an optional presence detection feature, you can monitor who is engaging with their mouse or keyboard. Communication and messaging occur instantaneously. You can host virtual meetings where everyone can join from their desks. Instant OfficeView enhances your organization's customer service and client satisfaction levels. In numerous companies, the receptionist plays a vital role in making a positive first impression on clients. By providing real-time employee status updates, Instant OfficeView enables receptionists to manage phone calls more efficiently. Upon starting your computer, the application automatically sets your status to "In," and when you shut it down, it switches your status to "Out," indicating you are offline. A simple click allows you to adjust your status to "In," "Out," or "Busy," making it convenient to reflect your availability. Moreover, this seamless integration of status updates ensures that all team members are on the same page regarding their colleagues' availability.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$20.00
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Apollo Answering Service
Country
United States
Website
apolloansweringservice.com
Vendor Details
Company Name
OfficeView Software
Website
www.officeview.com
Product Features
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No