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Description
Ensure that no calls go unanswered by utilizing our 24/7 receptionist service, guaranteeing you never miss an important call again. With increased call volume, your team can seize more opportunities to convert leads into clients. Apollo's skilled receptionists direct the right calls to the appropriate team members at just the right moment, allowing your staff to maintain focus on their tasks without disruptions. Regardless of the hour, your customers will connect with a friendly receptionist who can effectively capture the details of their inquiries. We meticulously sift through incoming calls, alerting your on-call team to urgent matters while compiling routine requests into a convenient daily summary for your office staff. Your clients will always receive a warm welcome, and critical business calls will be promptly transferred to you, just as if you had an in-house receptionist managing your communications. Routine issues are efficiently filtered and communicated to you via email or text, ensuring that you are always informed and ready to respond. This service not only enhances customer satisfaction but also streamlines your team's workflow.
Description
Instant OfficeView is a dynamic staff attendance board that refreshes in real-time without the need for server polling. It showcases the names and statuses of users actively using the application. With an optional presence detection feature, you can monitor who is engaging with their mouse or keyboard. Communication and messaging occur instantaneously. You can host virtual meetings where everyone can join from their desks. Instant OfficeView enhances your organization's customer service and client satisfaction levels. In numerous companies, the receptionist plays a vital role in making a positive first impression on clients. By providing real-time employee status updates, Instant OfficeView enables receptionists to manage phone calls more efficiently. Upon starting your computer, the application automatically sets your status to "In," and when you shut it down, it switches your status to "Out," indicating you are offline. A simple click allows you to adjust your status to "In," "Out," or "Busy," making it convenient to reflect your availability. Moreover, this seamless integration of status updates ensures that all team members are on the same page regarding their colleagues' availability.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$20.00
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Apollo Answering Service
Country
United States
Website
apolloansweringservice.com
Vendor Details
Company Name
OfficeView Software
Website
www.officeview.com
Product Features
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce