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Description
Answerfone specializes in providing live operator services around the clock. We leverage cutting-edge technology for data collection and advanced network capabilities to ensure that messaging is precise and tailored to the unique needs of our clients. No matter what your field is, our well-trained personnel pay close attention to detail, especially for bustling medical practices. We are dedicated to fulfilling the requirements of the physicians, medical teams, and patients alike with professionalism and care. Enhance your responsiveness by implementing a personalized call center communication strategy through Answerfone. When your receptionist cannot handle the extra incoming calls, Answerfone steps in to take messages for attorneys and quickly relays those messages via email or text. The caller remains unaware that they are not speaking to the receptionist, as we pride ourselves on providing seamless communication. At Answerfone, real individuals manage your calls whenever you are occupied, unavailable, or after business hours, ensuring that you never miss an important communication. Our commitment to excellence in customer service sets us apart in the industry.
Description
Customers anticipate swift communication when reaching out. We manage these expectations, allowing you to impress them with exceptional service. Our North American-based virtual receptionists respond as if they were right in your office. Your focus is the primary driving force behind your business's success, and we assist you in maintaining that focus where it truly counts. When a call comes in during the hours you’ve allocated for Conversational to respond, a dedicated receptionist greets the caller with a personalized message that reflects your brand. The receptionist adheres to your specific call protocols, whether that's scheduling appointments, addressing frequently asked questions, or taking down messages. You can instantly receive details about calls, messages, and new appointments, seamlessly integrated into your calendar, ensuring you never miss a beat. This level of support ensures that your clients feel valued and attended to at all times.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$209 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Answerfone
Founded
1925
Website
answerfone.com/about-us.html
Vendor Details
Company Name
Conversational
Country
United States
Website
conversational.com
