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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.

Description

Discover the ideal solution among our extensive selection of virtual receptionist, virtual assistant, and phone answering services. By entrusting your calls to us, you'll have the freedom to focus on expanding your business without the stress of missed calls and lost opportunities. ReceptionHQ is the choice of businesses of every size, ensuring a warm and professional touch on every interaction through our cloud-based receptionist service. Our US-based receptionists answer calls in your business's name, making a great impression on your clients. You'll receive messages and caller information instantly via email or mobile, allowing you to respond at your convenience. Additionally, we provide a complimentary web portal and a mobile app for managing your calls effortlessly while on the move. Whether you want us to handle every call or just during peak hours, after business hours, or on holidays, we offer flexible options without any long-term commitments. Ultimately, our services are designed to enhance your customer experience while you concentrate on what you do best—growing your business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Integrations

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Pricing Details

$30 per month
Free Trial
Free Version

Pricing Details

$15 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AnswerFirst

Country

United States

Website

answerfirst.com/virtual-receptionist/

Vendor Details

Company Name

ReceptionHQ

Founded

2007

Country

United States

Website

www.receptionhq.com/cloud-receptionist-services

Alternatives

Alternatives

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