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Description
Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.
Description
Discover the ideal solution among our extensive selection of virtual receptionist, virtual assistant, and phone answering services. By entrusting your calls to us, you'll have the freedom to focus on expanding your business without the stress of missed calls and lost opportunities. ReceptionHQ is the choice of businesses of every size, ensuring a warm and professional touch on every interaction through our cloud-based receptionist service. Our US-based receptionists answer calls in your business's name, making a great impression on your clients. You'll receive messages and caller information instantly via email or mobile, allowing you to respond at your convenience. Additionally, we provide a complimentary web portal and a mobile app for managing your calls effortlessly while on the move. Whether you want us to handle every call or just during peak hours, after business hours, or on holidays, we offer flexible options without any long-term commitments. Ultimately, our services are designed to enhance your customer experience while you concentrate on what you do best—growing your business.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$15 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AnswerFirst
Country
United States
Website
answerfirst.com/virtual-receptionist/
Vendor Details
Company Name
ReceptionHQ
Founded
2007
Country
United States
Website
www.receptionhq.com/cloud-receptionist-services