Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Creating a community forum enhances customer engagement, enriches the customer experience, and facilitates knowledge sharing among peers. This dynamic environment allows for crowd-sourced support, as easily accessible discussion threads addressing common questions can significantly reduce the volume of support tickets. Within the forum, these threads are filled with pertinent keywords and inquiries, aligning with what your target audience frequently searches for. A community forum serves as an effective platform to tap into collective knowledge, acting as a hub for crowd-sourced information. When a community aligns its objectives with the interests of its customers, it transforms into a powerful tool for drawing relevant traffic and connecting with potential customers. By making discussion threads easy to find, you can alleviate pressure on your call center while also gaining valuable insights into the primary challenges and requirements of your customers. Additionally, this collaborative space encourages ongoing dialogue, fostering a sense of belonging and loyalty among participants.

Description

Clearvale serves as a social networking platform designed specifically for businesses, emphasizing transparency and accountability to facilitate genuine productivity. Organizations leverage the integrated features of Clearvale to connect with employees, clients, and business associates, fostering knowledge sharing, relationship building, and collaborative idea generation, all aimed at enhancing operational efficiency within online communities. This platform is highly customizable, allowing businesses to realize their full potential by equipping users to monitor processes, identify knowledge sources, and measure engagement. Recognizing that social engagement transcends merely adopting a platform, Clearvale's Social Enterprise Transformation (SET) program offers essential best practices, comprehensive training, and expert guidance to help organizations seamlessly transition into a social enterprise model using Clearvale. By doing so, companies can ultimately drive improvements in business performance and foster a more engaged workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$60 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

AnswerCart

Country

India

Website

www.answercart.com

Vendor Details

Company Name

BroadVision

Founded

1993

Country

United States

Website

broadvision.com/clearvale/clearvale-overview/

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

Product Features

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management Yes 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Social Networking

Activity / News Feed Yes 
Advertising Management No 
Blogs Yes 
Data Security Yes 
Event Management Yes 
Group Management No 
Media Library Yes 
Privacy Options No 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles No 

Alternatives

Alternatives

HiveSocial Reviews

HiveSocial

Enterprise Hive
PanKM Reviews

PanKM

PanApps
SocialWare Reviews

SocialWare

iScripts