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Average Ratings 6 Ratings
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Description
Transform your physical business into a digital powerhouse. Utilize digital customer service solutions that streamline your interactions, allowing you to serve your clientele more efficiently and effortlessly. Andie simplifies the process of meeting customer needs, creating memorable experiences that keep them coming back. Customers can check on your current wait times or capacity before they even step foot in your establishment, join a virtual queue, and receive timely notifications when it's their turn, along with real-time updates about your business activities. Designed specifically for small business owners, Andie eliminates the complexities of technology and the need for expensive websites, enabling you to set up your account in just minutes and start impressing your customers right away. Today's consumers expect digital engagement, and Andie helps you eliminate stress and obstacles while enhancing the speed and quality of your service, ensuring customer satisfaction. With Andie, you can finally leverage data to make informed decisions similar to those made by online retailers, giving you a competitive edge. Additionally, you will find that integrating such tools fosters a stronger connection with your customers, enhancing loyalty and driving repeat business.
Description
Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.
API Access
Has API
API Access
Has API
Integrations
Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Teams
Nexsign
Oracle Siebel CRM
Scala Digital Signage
Telegram
Integrations
Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Teams
Nexsign
Oracle Siebel CRM
Scala Digital Signage
Telegram
Pricing Details
$14.99 per month
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Andie
Country
Canada
Website
andie.work/
Vendor Details
Company Name
Qwaiting
Founded
2018
Country
Singapore
Website
qwaiting.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
