Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Stay updated with real-time call data through a dedicated dashboard tailored for each client. Generate reports swiftly to keep track of performance, and create multiple blacklists to block unwanted phone numbers effectively, eliminating pesky telemarketers for good! You can set up a new tracking number and link it to any business or account in under 30 seconds. There are no hidden fees, contracts, or complicated setups; you only pay for the services you use as you use them. With Analytic Call Tracking, you enhance your revenue by pinpointing which marketing channels drive calls to your business. Additionally, you have the versatility to allocate specific phone numbers to various marketing platforms, such as YouTube, Google Places, and Facebook, allowing for precise tracking and optimization of your advertising efforts. By utilizing these features, you can maximize your marketing effectiveness and streamline your client communication strategies.

Description

Freshcaller is an affordable cloud-based software that allows businesses to connect with their customers. Freshcaller offers phone numbers in over 90 countries and allows customers to set up a contact center with just a few simple steps. Freshcaller integrates seamlessly with several CRM and Helpdesk software, allowing sales and support teams the ability to work together. Admins can gain real-time insight into the customer experience and agent productivity with powerful reporting and analytics. Agents can receive calls on their desktops or laptops (both Android and iOS), creating a fully connected but remote contact center. Admins have the option to add agent licenses, buy additional numbers, add credit for phone calls, and upgrade their pricing plan. Freshcaller is an extremely modern and reliable phone service that is trusted by more than 7000 customers worldwide.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

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Freshdesk
Freshsales
Freshservice
HubSpot CRM
HubSpot Customer Platform
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Parloa
Quaeris
QuickBooks Online
Salesforce
Shopify
Stackreaction
Wufoo
Zapier
Zenduty

Integrations

BI Book
CallSnag
Convert Experiences
Fireflies.ai
Freshdesk
Freshsales
Freshservice
HubSpot CRM
HubSpot Customer Platform
Kasisto KAI
Paligo
Parloa
Quaeris
QuickBooks Online
Salesforce
Shopify
Stackreaction
Wufoo
Zapier
Zenduty

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

$15.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Analytic Call Tracking

Founded

2009

Country

United States

Website

www.analyticcalltracking.com

Vendor Details

Company Name

Freshworks

Founded

2011

Country

India

Website

www.freshworks.com/freshcaller-cloud-pbx/

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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Alternatives

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