Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.
Description
Data management doesn't have to be difficult. SimpleKPI provides everything you need for monitoring and visualizing your business metrics. SimpleKPI is packed with simple-to-use features that make it easy to understand your business performance. This dashboard is simple and easy to use. It takes complex data and converts it into visuals that are easily understood. To share with your colleagues, create high-level summaries about your KPIs. You can choose from a variety of charts, graphs and league tables to help you communicate a clear understanding of your data. It is important to make informed business decisions. We have integrated powerful reporting into every aspect and feature of SimpleKPI. You can get both summary and detailed information to give you a complete picture about your progress towards achieving your goals and targets.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Axis LMS
Clarabridge
DealerSocket
Desktop.com
Five9
Genesys Cloud CX
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
Integrations
Amazon Connect
Axis LMS
Clarabridge
DealerSocket
Desktop.com
Five9
Genesys Cloud CX
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AmplifAI
Founded
2014
Country
United States
Website
www.amplifai.com
Vendor Details
Company Name
Iceberg Software
Founded
2006
Country
United Kingdom
Website
www.simplekpi.com
Product Features
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management
Product Features
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management