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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.

Description

Data management doesn't have to be difficult. SimpleKPI provides everything you need for monitoring and visualizing your business metrics. SimpleKPI is packed with simple-to-use features that make it easy to understand your business performance. This dashboard is simple and easy to use. It takes complex data and converts it into visuals that are easily understood. To share with your colleagues, create high-level summaries about your KPIs. You can choose from a variety of charts, graphs and league tables to help you communicate a clear understanding of your data. It is important to make informed business decisions. We have integrated powerful reporting into every aspect and feature of SimpleKPI. You can get both summary and detailed information to give you a complete picture about your progress towards achieving your goals and targets.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Axis LMS
Clarabridge
DealerSocket
Desktop.com
Five9
Genesys Cloud CX
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE Employee Engagement Manager (EEM)
SAP CRM
Salesforce
ServiceNow
Stackreaction
Tableau
Twilio
Workday Extend
Zendesk
lakeFS

Integrations

Amazon Connect
Axis LMS
Clarabridge
DealerSocket
Desktop.com
Five9
Genesys Cloud CX
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE Employee Engagement Manager (EEM)
SAP CRM
Salesforce
ServiceNow
Stackreaction
Tableau
Twilio
Workday Extend
Zendesk
lakeFS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AmplifAI

Founded

2014

Country

United States

Website

www.amplifai.com

Vendor Details

Company Name

Iceberg Software

Founded

2006

Country

United Kingdom

Website

www.simplekpi.com

Product Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Product Features

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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