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Description
Amio enables the creation of AI-driven chatbots for online stores that can handle up to 95% of customer inquiries automatically.
The chatbot developed by Amio is capable of addressing a wide range of after-sales questions and can also assist customers during their purchasing journey by suggesting suitable products. By identifying shoppers who require assistance and initiating conversations with them, your e-commerce platform can boost conversion rates by more than 20%.
Furthermore, Amio leverages your product feeds to ensure you remain informed about inventory levels, pricing changes, and the introduction of new items.
Integrating Amio into your online shop is straightforward and quick, involving just a few simple steps:
1. Provide AI training by uploading product feeds and relevant information about your e-store.
2. Customize responses for common inquiries such as order status or complaints.
3. Link the system to your helpdesk, enabling customers to reach out to live support agents when needed.
4. Deploy the chatbot through Google Tag Manager (GTM) or JavaScript, making the process seamless and efficient.
With these steps, you can enhance customer satisfaction and streamline your operations effectively.
Description
What happens when your company's CRM software fails to connect with any current customer survey platforms? With Gridoc, you can seamlessly utilize your chosen customer survey service and effortlessly merge the gathered data with your existing CRM database by employing the Join Tables feature. Your company is currently working with several contractors conducting market research, but despite your clear instructions on the desired data format, each contractor submits their reports with a slightly varied order of columns in their spreadsheets. Fortunately, Gridoc allows you to integrate these spreadsheets into a single cohesive table through the Combine Tables feature, which accurately recognizes and aligns columns from various files, thus preventing the tedious and error-prone task of manual copying and data correction. Additionally, as your next marketing campaign requires a comprehensive list of purchased products per customer, you might find the e-shop's reporting feature to be cumbersome and lacking in functionality. Conversely, you can easily obtain a list of transactions directly from the e-shop's admin interface, providing a more efficient solution for your data needs. This approach not only streamlines the data collection process but also enhances the accuracy of the information used in your marketing strategies.
API Access
Has API
API Access
Has API
Integrations
Bird
Facebook Messenger
IBM Watson
Quickwork
Telegram
WhatsApp
Wit.ai
Zendesk
Integrations
Bird
Facebook Messenger
IBM Watson
Quickwork
Telegram
WhatsApp
Wit.ai
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amio
Founded
2017
Country
Czech Republic
Website
amio.io
Vendor Details
Company Name
Gridoc
Founded
2013
Country
Slovakia
Website
gridoc.com
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Product Features
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge