Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Our natural language processing technology efficiently reveals insights from vast amounts of text with an unparalleled level of accuracy in the market, while offering the adaptability to fit seamlessly into your unique business and operational workflows. You can achieve significant and consistent outcomes with this approach. A considerable number of our deployed models exceed 90% in both precision and recall, standing in stark contrast to the industry's average of 68%. This remarkable performance explains why Amenity's NLP is relied upon by major organizations across various sectors. It focuses on extracting relevant information while filtering out irrelevant noise. Our NLP processes, refines, and organizes text from millions of documents, converting them into actionable insights for your business. It assesses the context and significance of text, recognizing shifts in meaning from individual phrases to broader paragraphs. Additionally, it allows you to transform any text source into tailored industry analyses and sentiments linked to business activities, providing clarity on the reasons behind the outcomes. With a commitment to transparency, our NLP is customizable to meet your specific needs and adapt to any environment. Ultimately, this ensures you receive the insights that matter most to your business.

Description

At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$999 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amenity Analytics

Country

United States

Website

www.AmenityAnalytics.com

Vendor Details

Company Name

OdinAnswers

Country

United States

Website

odinanswers.com/platform/

Product Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Product Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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