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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Effortlessly consolidate fundamental customer information along with their negotiation and response history. The data fields can be tailored to fit the unique requirements of different industries. This strategy proves to be effective in maintaining engagement with current customers. Additionally, various marketing initiatives can be automated, including pop-up surveys on the website and targeted campaign promotions. With industry-specific templates, sending out customer satisfaction survey emails becomes a breeze. Furthermore, automated step mail can be dispatched based on specific actions taken by customers as defined in scenario settings. RFM analysis is conducted on customers' purchasing history and behavior, allowing for automatic categorization into six distinct tiers. This enables businesses to implement targeted strategies for each category effectively. Ultimately, such measures can significantly enhance customer retention and satisfaction rates.

Description

MoEngage, an Insights-driven customer engagement platform, is for the customer-obsessed marketer. We help you delight customers and keep them coming back for more. MoEngage allows you to analyze customer behavior and engage customers with personalized communication via email, mobile, or web. MoEngage is a full-stack platform that combines powerful customer analytics, AI-powered customer journey orchestration and personalization. It's all in one dashboard. MoEngage has helped to increase customer engagement. MoEngage can be used by product managers and growth marketers to offer a personalized experience to customers throughout their entire customer lifecycle - from onboarding to retention, growth, and beyond. MoEngage is different because it offers a complete-stack solution that includes powerful customer analytics, AI-powered customer trip orchestration and personalization capabilities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amplitude
Appbrew
Axis LMS
DataChannel
Enveu
Google Chrome
Internet Explorer
Metadome.ai Autodome
Microsoft Edge
Mixpanel
Mozilla Firefox
Mtalkz
Nudge
Pique
Quickwork
Refold
Safari
Segment
Supaboard
Vidora Cortex

Integrations

Amplitude
Appbrew
Axis LMS
DataChannel
Enveu
Google Chrome
Internet Explorer
Metadome.ai Autodome
Microsoft Edge
Mixpanel
Mozilla Firefox
Mtalkz
Nudge
Pique
Quickwork
Refold
Safari
Segment
Supaboard
Vidora Cortex

Pricing Details

$217.26 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Konfactory

Country

Japan

Website

amb-r-t.jp/

Vendor Details

Company Name

MoEngage

Founded

2014

Country

United States

Website

www.moengage.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

NPS

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

Alternatives

Alternatives

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