Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Amadeus Agency360 is a tailored business intelligence platform designed to equip hotels with in-depth insights into the booking trends of travel agencies worldwide, thereby enhancing their capability to understand, target, and expand their agency operations. It grants access to an extensive database that encompasses travel agent bookings across all four primary global distribution systems, enabling hotels to scrutinize which agencies are reserving their accommodations, the timing of these bookings, and the rates being offered. This combination of forward-looking and historical insights allows hotels to pinpoint their most productive agencies, track their market share, and uncover fresh business prospects within the travel agency sector. The platform features user-friendly dashboards and customizable reporting options, which empower hotels to segment information based on geographic areas, specific agencies, corporate accounts, and additional criteria. Consequently, sales and marketing teams gain the essential resources to focus their outreach efforts and enhance their relationships with travel agencies, ultimately supporting business growth. As a result, Amadeus Agency360 stands out as an invaluable tool for hotels aiming to optimize their agency partnerships and drive increased revenue.
Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
API Access
Has API
No
API Access
Has API
No
Integrations
Amadeus Demand360
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/solutions/business-intelligence/agency360/
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
Product Features
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Marketing Management
No
Payment Processing
Yes
Promotions Management
Yes
Quote Management
No
Rental Car Reservations
Yes
Single / Group Reservations
No