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Description
SmartCase offers a versatile and budget-friendly records management system tailored for government, public, and private sectors. This end-to-end solution serves as a customizable platform for incident, investigation, and case management, enabling users to efficiently handle cases through intuitive visuals and workflows. With SmartCase, you have the freedom to organize and manage your cases according to your specific needs, ensuring a personalized approach to case management. Altia stands by your side with dedicated support throughout the entire process, from initial implementation to ongoing operations, minimizing disruptions to your daily tasks. This commitment to support continues for the duration of your contract with Altia. The SmartCase system is designed to securely capture essential information in your preferred format, facilitating seamless communication among all stakeholders involved in the investigation process. Developed in collaboration with Microsoft, SmartCase prioritizes security while delivering a powerful management experience. Ultimately, SmartCase empowers organizations to streamline their case management efforts while enhancing collaboration and efficiency.
Description
eCase provides comprehensive solutions for managing cases throughout the public sector in the UK, including central and local government, as well as arms-length organizations like police forces and NHS trusts. With eCase, your team can conveniently log, manage, and address all types of correspondence for various cases in a single platform. It efficiently consolidates everything from PQs and MCs to FOIs, TOs, complaints, compliments, DPAs/SARs, Cabinet Committee communications, and campaigns. This streamlined approach allows your team to handle cases more swiftly, effectively, and uniformly. The online, end-to-end functionality of eCase ensures ease of use, while the ECO Programme emphasizes the importance of people and processes in achieving transformational change. Our ECO Team brings a wealth of knowledge and expertise in public sector correspondence management, ensuring you leverage industry best practices. We also prioritize stakeholder engagement, ensuring that everyone involved recognizes the advantages of utilizing our service for better case management. With eCase, your organization can not only improve efficiency but also enhance the overall quality of public service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$900.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altia
Founded
2002
Country
United Kingdom
Website
www.altiaintel.com/case-and-investigation-management/
Vendor Details
Company Name
Fivium
Founded
2006
Country
United Kingdom
Website
www.fivium.co.uk/services/ecase
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management