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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SmartCase offers a versatile and budget-friendly records management system tailored for government, public, and private sectors. This end-to-end solution serves as a customizable platform for incident, investigation, and case management, enabling users to efficiently handle cases through intuitive visuals and workflows. With SmartCase, you have the freedom to organize and manage your cases according to your specific needs, ensuring a personalized approach to case management. Altia stands by your side with dedicated support throughout the entire process, from initial implementation to ongoing operations, minimizing disruptions to your daily tasks. This commitment to support continues for the duration of your contract with Altia. The SmartCase system is designed to securely capture essential information in your preferred format, facilitating seamless communication among all stakeholders involved in the investigation process. Developed in collaboration with Microsoft, SmartCase prioritizes security while delivering a powerful management experience. Ultimately, SmartCase empowers organizations to streamline their case management efforts while enhancing collaboration and efficiency.

Description

STEPS is a versatile management information system crafted to oversee, monitor, and report on a wide range of governance-related items within a single cohesive solution. It encompasses everything from members, assets, and personnel to contracts, deliveries, vehicles, management processes, appointments, documents, risks, incidents, suppliers, and support inquiries, covering nearly every conceivable aspect. This system can be tailored to meet the distinct needs of each organization, ensuring that it evolves alongside their growth. New features can be integrated without the need to redevelop existing core modules, allowing for a streamlined expansion. The various modules and functionalities are interconnected, all linked to a centralized database, eliminating the necessity for costly custom integrations. Each component is designed to fit together seamlessly, facilitating a quick implementation process and user-friendly experience. Users are guided through tasks with a structured, step-by-step method, which not only promotes productivity but also reduces the reliance on extensive support. Furthermore, the intuitive design ensures that even those with minimal technical skills can navigate the system effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Altia

Founded

2002

Country

United Kingdom

Website

www.altiaintel.com/case-and-investigation-management/

Vendor Details

Company Name

Qualitone Software Solutions

Country

South Africa

Website

www.stepsdatabase.com

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Product Features

Business Management

Billing & Invoicing No 
CRM No 
Employee Management No 
Financial Management No 
Inventory Management No 
Marketing Management No 
Order Management No 
Point of Sale (POS) No 
Project Management No 
Purchasing No 
Scheduling No 
Time & Expense Tracking Yes 
Training Management Yes 
Vendor Management No 

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