i-doit Reviews

i-doit

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 5 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

Description

Efficiently oversee the configuration and backup of network devices with AlterPoint, an on-premise network management solution. The core offering of AlterPoint is Network Authority Automation, supplemented by two optional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers utilize this tool to modify configurations for routers, switches, repeaters, bridges, and gateways, while also ensuring device configurations are backed up and scripts are created for security management and configuration changes. Our top priority is customer satisfaction, which is why we have developed the IgniteTech Customer Support Program. This program features three distinct service tiers: Platinum, Gold, and Standard. The Platinum Support tier is designed for our most engaged and demanding clients, providing the broadest range of services along with the highest level of priority for resolving critical issues. Additionally, we aim to enhance your investment through IgniteTech’s Consulting Services, tailored to maximize your operational efficiency and effectiveness. This comprehensive support structure is essential for ensuring that your network management needs are met with excellence.

Description

Your company faces its own challenges. Each structure and process is managed by you. You have your own expectations about IT documentation. i-doit supports this uniqueness and flexibility. The software adapts to meet your needs. This applies to all companies, including international corporations. There is no "off-the-shelf" solution. You can adapt your documentation to meet your needs. You save money and get a professional solution. It would be wonderful if you could keep all the technical documentation and administrative information together for each property. It would make it easy to store invoices and contracts as part of your IT documentation. They are always available. i-doit goes beyond IT documentation. Connect all departments within your company. Accounting benefits from your documentation, just like IT and facility administration. Your vehicle fleet software is no longer required. You can also implement Enterprise Service Management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Synoptos Yes 
Zammad No 

Integrations

Synoptos No 
Zammad Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$461.02 per year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IngiteTech

Founded

2000

Country

United States

Website

ignitetech.com/softwarelibrary/alterpoint

Vendor Details

Company Name

i-doit GmbH

Founded

1996

Country

Germany

Website

www.i-doit.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management Yes 
Performance Management No 
Relationship Mapping Yes 

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