i-doit
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Average Ratings 1 Rating
Description
Efficiently oversee the configuration and backup of network devices with AlterPoint, an on-premise network management solution. The core offering of AlterPoint is Network Authority Automation, supplemented by two optional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers utilize this tool to modify configurations for routers, switches, repeaters, bridges, and gateways, while also ensuring device configurations are backed up and scripts are created for security management and configuration changes. Our top priority is customer satisfaction, which is why we have developed the IgniteTech Customer Support Program. This program features three distinct service tiers: Platinum, Gold, and Standard. The Platinum Support tier is designed for our most engaged and demanding clients, providing the broadest range of services along with the highest level of priority for resolving critical issues. Additionally, we aim to enhance your investment through IgniteTech’s Consulting Services, tailored to maximize your operational efficiency and effectiveness. This comprehensive support structure is essential for ensuring that your network management needs are met with excellence.
Description
Your company faces its own challenges. Each structure and process is managed by you. You have your own expectations about IT documentation. i-doit supports this uniqueness and flexibility. The software adapts to meet your needs. This applies to all companies, including international corporations. There is no "off-the-shelf" solution. You can adapt your documentation to meet your needs. You save money and get a professional solution. It would be wonderful if you could keep all the technical documentation and administrative information together for each property. It would make it easy to store invoices and contracts as part of your IT documentation. They are always available. i-doit goes beyond IT documentation. Connect all departments within your company. Accounting benefits from your documentation, just like IT and facility administration. Your vehicle fleet software is no longer required. You can also implement Enterprise Service Management.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$461.02 per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
IngiteTech
Founded
2000
Country
United States
Website
ignitetech.com/softwarelibrary/alterpoint
Vendor Details
Company Name
i-doit GmbH
Founded
1996
Country
Germany
Website
www.i-doit.com
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
Yes
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No
Product Features
CMDB
Change Management
Yes
Configuration Management
Yes
Data Visualization
Yes
Device Auto Discovery
No
IT Asset Management
No
Impact Management
No
License Management
Yes
Performance Management
No
Relationship Mapping
Yes