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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.

Description

Translate4Dynamics simplifies multilingual support within Microsoft Dynamics 365 CRM by offering real-time translation of CRM records using Azure AI Translator Services. It enables businesses to instantly translate specific CRM fields, offering flexibility in choosing which records to translate. The platform supports rich text translations, preserving original formatting, and includes a side-pane feature for easy comparison of original and translated content. By automating the translation process, Translate4Dynamics reduces manual effort and enhances communication, improving collaboration across global teams and boosting customer satisfaction with seamless multilingual support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alorica
Microsoft Dynamics 365

Integrations

Alorica
Microsoft Dynamics 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alorica

Founded

1999

Country

United States

Website

www.alorica.com/alorica-revolt

Vendor Details

Company Name

Inogic

Founded

2006

Country

India

Website

www.inogic.com

Alternatives

Alternatives