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Description
Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.
Description
TransGull is an innovative translation application powered by AI, designed to facilitate fluid and context-sensitive communication across various languages through voice, text, images, and video directly from your device. The app boasts dynamic dialogue translation that utilizes natural voice input and intelligent text processing, alongside real-time simultaneous interpretation that allows translated speech to be delivered directly into your headphones. Additionally, it features image-based translation capable of accurately interpreting vertical text. Users can easily initiate video translation by pasting a YouTube link or selecting a local file, after which TransGull automatically extracts audio, creates bilingual subtitles, and provides options to switch between different subtitle modes or export SRT files. Every translation maintains the context, addresses subtle nuances, and employs the correct tone for effective communication. Furthermore, users have access to their translation history, can easily resume conversations, share videos with integrated subtitles without hassle, and enjoy these features seamlessly on both mobile and desktop platforms. With TransGull, your multilingual communication experience is not only efficient but also incredibly user-friendly.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alorica
Founded
1999
Country
United States
Website
www.alorica.com/alorica-revolt
Vendor Details
Company Name
TransGull
Country
United States
Website
transgull.com