Average Ratings 0 Ratings
Average Ratings 6 Ratings
Description
Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.
Description
Pangeanic is a leader in AI-driven language technology, offering advanced NLP and machine translation solutions for enterprises. Its ECOChat platform delivers multilingual AI chatbots with adaptive translation capabilities. The platform automates language workflows, reduces manual effort, and accelerates content localization. Pangeanic supports integration with enterprise data formats such as TMX and CSV files. AI-powered translation models are customized using industry-specific terminology and contextual data. The company collaborates with research institutions to advance ethical and responsible AI development. Solutions include anonymization, bias detection, and data preparation for training large language models. Pangeanic serves industries ranging from government and media to automotive and technology. Strong privacy protections ensure secure handling of sensitive information. Pangeanic helps organizations scale multilingual operations efficiently and responsibly.
API Access
Has API
API Access
Has API
Integrations
Alorica
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alorica
Founded
1999
Country
United States
Website
www.alorica.com/alorica-revolt
Vendor Details
Company Name
Pangeanic
Website
www.pangeanic.com
Product Features
Product Features
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization