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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.

Description

Fraze is a desktop application designed to provide real-time captions and translated subtitles for audio picked up from a computer or microphone. This tool is capable of transcribing audio during video calls, lectures, or streams without needing to participate as a bot in meetings. It operates speech recognition and translation processes directly on the device, allowing live transcription and translation to function offline once the necessary language models are installed. Supporting transcription in 25 European languages, it also offers additional spoken languages via Apple's macOS 26 speech engine, and provides translation for roughly 50 languages to and from English. The application requires Apple silicon and macOS 14 or newer for Mac users, while Windows users must have Windows 11 on x64. Users can try it for free for the first 30 minutes, after which unlimited access is available for a subscription of $2.99 per month or a one-time fee of $29.99 for lifetime use. Overall, Fraze is an invaluable tool for anyone seeking to enhance their accessibility to spoken content across various platforms.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Alorica Yes 

Integrations

Alorica No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2.99/month
The first 30 minutes are free. Unlimited access costs $2.99/month or $29.99 as a one-time lifetime purchase. The monthly plan can be canceled; taxes may apply.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alorica

Founded

1999

Country

United States

Website

www.alorica.com/alorica-revolt

Vendor Details

Company Name

Inkvi LLC

Country

United States

Website

getfraze.app

Product Features

Alternatives

Alternatives

No Alternatives