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Description
Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.
Description
BHASHINI is an innovative application that harnesses AI technology for language translation and communication, created as part of India's National Language Translation Mission to facilitate interactions in various Indian languages and enable users to engage with digital services in their preferred language. The application is aimed at closing both linguistic and digital gaps by offering features such as real-time translation, speech recognition, and multilingual communication all through an intuitive mobile interface. Users can easily convert spoken words into text, translate text among different Indian languages, and synthesize speech from written content, thereby allowing seamless communication even among individuals who speak different languages. Leveraging advanced artificial intelligence and natural language processing, BHASHINI is designed to support a diverse array of Indian languages, ultimately striving to enhance equitable access to information, government services, and a plethora of digital platforms. This initiative not only empowers users linguistically but also plays a crucial role in fostering inclusivity in the digital age.
API Access
Has API
API Access
Has API
Integrations
Alorica
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alorica
Founded
1999
Country
United States
Website
www.alorica.com/alorica-revolt
Vendor Details
Company Name
BHASHINI
Country
India
Website
bhashini.gov.in/