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Description

Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.

Description

Amazon Translate is a service that employs neural machine translation technology to deliver quick and high-quality language translation accessible to users. This approach leverages deep learning models, resulting in translations that are not only more natural but also more precise compared to conventional statistical and rule-based methods. With Amazon Translate, you have the ability to localize content, including websites and applications, catering to diverse user groups, efficiently translate extensive text volumes for analytical purposes, and facilitate seamless communication among speakers of different languages. As a neural machine translation service, Amazon Translate continually improves its translation engines by utilizing new and broader data sets, enhancing accuracy for a variety of applications. Furthermore, it simplifies the process of incorporating both real-time and batch translation functionalities into your applications through an easy-to-use API call, making it a practical choice for developers and businesses alike. This service stands out in a rapidly evolving field, showcasing the potential of AI-driven translation technology.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS AI Services
AWS App Mesh
AWS Identity and Access Management (IAM)
Alorica
Crowdin
Descope
Gridly
Localazy
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
PhishingBox
PubNub

Integrations

AWS AI Services
AWS App Mesh
AWS Identity and Access Management (IAM)
Alorica
Crowdin
Descope
Gridly
Localazy
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
PhishingBox
PubNub

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$ 15 per million characters
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alorica

Founded

1999

Country

United States

Website

www.alorica.com/alorica-revolt

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/translate/

Alternatives

Alternatives